The ODC started using ARK several years ago for our IT issues. Since then we have contracted with ARK to help us through other issues. Although ARK is an “outside” company the feeling of them being a part of our team is there for every endeavor they have taken on for us. ARK is always there when needed and makes you feel like your company is the only company they have.Vanessa Ellis
We aren't just fixing your desktopsOur Technology ARKitechs have the skills to connect all aspects of your business.
- Unlimited Computer Support for Your Entire Staff
- Virus & Malware Protection and Cleanup
- Mobile Device Support (Cell Phones, Tablets, Laptops, etc.)
- Emergency After-hours Support
- Desktop Updates & Patches
- Proactive Desktop & Laptop Maintenance
- Email Failover System
- 24×7 Network Monitoring
- Detailed Monitoring of Employee Internet & Bandwidth Usage
- Server Patching & Updates
- Firewall & Server Management, Monitoring, & Support
- Proactive Server & Network Monitoring
Our Support Philosophy is
one simple flat-rate plan. We believe multiple plans with different features are confusing, so we only have one that includes everything. This allows you to know exactly what you are spending month to month and can also grow or shrink with you as needed. No more wasting time trying to solve IT problems on your own to “save money”, just call ARK. You will have fewer issues, less downtime, no surprise charges, and access to our portal to see where your projects stand. As a result, you can focus on your business knowing that your IT needs are in good hands.
Other companies charge more for these features. We do not.
Access the portal.
Our ARKitechs can also manage:
Backups & Disaster Recovery
- Onsite Backups of all Servers
- Offsite Backups of Critical Server Data
- Backup Management & Monitoring
- Dedicated Backup Management Team
- Disaster Recovery Assistance
- Backup Troubleshooting
- Backup Integrity Checks
- Disaster Recovery Planning
- Camera & Security Systems
- VoIP & Phone Systems
- Product Sales
- Remote Storage Services
When it comes to the technology solutions to run your business, it’s hard to make sense of all the options available today. ARK Business Solutions does more than just IT Services – we combine IT, Marketing and small business consulting expertise to develop a winning technology strategy for your business’s challenges.
Our team consists of experts in every area and we deliver customized services quickly. All services are based on individual need, assuring personalized support and affordability. We do not compromise on serving our clients quality products, quality services and rapid response.
Find out what's new in IT
Our team is always learning and researching the newest technology and products that can help make your business run smoother. Take a look at what some of the experts are saying.